Satcom Direct Enhances Customer Experience

Satellite communications provider Satcom Direct, well known in the business aviation market, is expanding rapidly, investing in its capability and in a production ramp-up, and introducing service innovations as it prepares to open an office in Hong Kong to cover the Asian market.

Satcom Direct is a service provider, connecting customers that use satcom equipment with the companies that loft satellites into orbit–it is rather like a telephone company that sells service but doesn’t own the infrastructure. Satcom users have to go through a service provider such as Satcom Direct to connect their systems to satellites, pay for services and manage their use of the system.

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