Most companies looking to improve the speed and efficiency of their operations look to buy off-the-shelf products, whether software or hardware. The cost and time of customization and the upkeep of custom-made products is usually just not worth the money and effort, and usually the products are just not as good. Producers of the off-the-shelf products are the experts, whose business it is to make and regularly update their products. That’s what makes “plug and play” products so valuable to users, especially small operators who have their hands full running their businesses. You buy ’em, plug ’em in and you’re good to go.
Plug-and-play concepts don’t have to apply just to products; they can also apply to services. Many companies find better quality services available from specialized providers, and flight training is an obvious example in the aviation industry. There are internationally renowned, FAA-certified training centers in the U.S. that provide the lion’s share of the Part 135 pilot training under their own approved training programs.