After a period that has seen rapid growth of its fleet in the Middle East, Bombardier Aerospace is emphasizing at the Dubai Air Show this week the support that its Business Aircraft division is providing for local owners and operators of Global, Challenger and Learjet aircraft. “Our focus will clearly be our business aircraft portfolio, which has been extremely successful in this area,” said Eric Martel, appointed in August as president of Bombardier Customer Services and Specialized and Amphibious Aircraft. Bombardier’s Middle East business jet fleet now totals 73 aircraft, including 47 Challengers, 13 Globals and 13 Learjets.
Martel said that just over a year ago Bombardier opened a regional support office in Dubai, and now that office is home to a customer-support liaison pilot, a customer-support account manager, two field service representatives and a regional support office manager. In addition, it has a parts depot in Dubai, and further in the region, earlier this year established two authorized service facilities (ASFs)–one in Turkey and another in Jordan. “We’ve been quite busy in the last couple of years making sure that this area is going to be well covered,” he said.
