Eurocopter offers 24/7 help
A 24-hour customer support center recently established by Eurocopter for its European customers will go global late this year, according to the company.

A 24-hour customer support center recently established by Eurocopter for its European customers will go global late this year, according to the company.

The CSC takes all customer calls, enters requests in the centralized information system and responds immediately to simple requests for information concerning availability, price catalogues, etc. More complex requests get passed to a multi-skilled workforce of specialists, staffed by a dedicated team in a single location. The center also includes a team dedicated to contract administration.